Help Wanted

The Whitley County Chamber of Commerce & Visitors Center provides help wanted ads to our members free of charge. To provide a help wanted listing, send your information via email in a similar format to the postings below and we will publish it on our website at our earliest convenience. Please include the job title, brief job description, application information and your contact information. Send your job posting information to: office@whitleychamber.com

Maintenance Technician: Full time

REPORTS TO: Community Manager and/or Maintenance Supervisor and indirectly to Assistant Manager, Zone Manager, Regional Operations Manager and Chief Operations Officer
OVERVIEW: The Maintenance Technician is responsible for assisting the Maintenance Supervisor in ensuring that the physical aspects of the community meet the company’s established standards for safety, appearance and operation within the budgeted financial goals.  Responsibilities include completing apartment turnovers to meet MRD expectations to ensure ready apartments, completely all service requests timely and courteously.
DUTIES AND RESPONSIBILITIES: Conduct all business in accordance with MRD policies and procedures. Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other Federal and State laws. Must comply with the community’s operating and safety policies and procedures.
ESSENTIAL FUNCTIONS:  
•Assist the Maintenance Supervisor and/or perform assigned maintenance tasks in a timely manner
•Perform all other “service” positions as needed (Grounds, Housekeeping, etc)
•Understand all areas of Maintenance expectations, curb appeal, boiler room, water softener and hallway inspections, customer service, and resident retention.  Performs Preventative Maintenance following company policy. Maintain all buildings, common areas and grounds in a safe and clean manner.
•Understand MRD purchasing process for approval and ordering.
•Understand how to use all maintenance forms and logs (ex. Salt/Snow Logs, maintenance request, Hallway inspections, etc.).
•Perform tasks in accordance with the schedule prepared with and by the Maintenance Supervisor and/or Community Manager.
•Operate and maintain machinery (manual and electric tools) that is necessary to perform the Maintenance Technician’s duties, including but not limited, to, lawn mowers, snow blowers, etc.
•Perform turnover of apartments, including cleaning, painting, carpet shampooing and other repairs as directed by and with the Maintenance Supervisor and/or Community Manager.
•Perform such functions as mowing, raking, planting, fertilizing, watering, edging, weeding, installing mulch, pruning shrubs and snow removal.
•Perform asphalt maintenance through out the year.
•Promptly report actual and potential problems, including potential liability and work place hazards to the Maintenance Supervisor, Community Manager and/or Zone Manager.
•Perform yearly unit-by-unit inspections as directed by Maintenance Supervisor and/or Community Manager.
•Keep the grounds clean by picking up papers and debris, emptying outside trash cans, sweeping and snow blowing walks and lots, applying oil dry in parking lots and maintaining all dumpster areas in a clean and safe manner.

•Perform all maintenance and repair operations at the site, including responding to service requests within 24 hours and refurbishing vacant apartments within 3 working days.
•Understand our policy and procedure for entering occupied apartments and leaving the proper documentation for work performed.
•Wear personal protective equipment, as required by policy, including: lumbar belt, wrap around safety goggles, cut/slash proof gloves, etc.
•Ensure that any outside contractors or Management Resources Development crews responsible for apartment turnovers are performing the required work is a timely and effective manner.
•Represents himself/herself and the property in a professional manner with residents, visitors and other employees.
OTHER DUTIES/RESPONSIBILITIES:  
•May be required to live on-site as a condition of employment.
•Respond to training provided by Maintenance Supervisors within the Company to improve qualifications to perform repairs of increasing complexity on buildings, systems, and equipment contained in the property.
•Assist other properties when needed.
•Must provide own tools.  However some specialized tools are provided by the company and must remain on site. The company does not replace individual tools when lost or damaged.
•Wear the prescribed uniform at all times during working hours.
•Attend and participate in the presentation of regular monthly safety meetings and regular team meetings.
•Perform other work-related duties as assigned.

QUALIFICATIONS: One year related experience and/or training.
•Work Hours: Full time hours. Be available for emergency calls, 24 hours per day, and 7 days a week when required.

Physical Demands:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to talk and hear.  The employee is required to stand, walk, sit, and use hands to handle objects.  The employee is required to reach with hands and arms.  The employee must occasionally lift and/or move up to 50 pounds without assistance for up to 50 feet.  Occasionally climb ladders to a height in excess of 10 feet to a maximum of 25 feet depending upon the nature of the property.  The employee must have experience and knowledge in working on electrical systems, plumbing and carpentry (including painting, drywall repair, etc).  Specific vision abilities required by this job include; close vision, distance vision, and the ability to adjust focus.

Contact: 

Simonson Estates,  260-244-2816, www.simonsonestatesapts.com

 


Leasing Agent: Part-time

Description

REPORTS TO: Community Manager and indirectly to the Assistant Manager, Zone Manager, Regional Operations Manager and Chief Operations Officer

OVERVIEW: The Leasing Consultant is the community’s sales representative whose primary duties are to greet clients, to present professionally the features and benefits of their assigned community and properly secure lease agreements from qualified persons. A Leasing Consultant is very service oriented and strives to make current residents feel welcome and comfortable in their community. The Leasing Consultant will contact a person of authority should any situation warrant an action of decision not included in his or her duties and responsibilities.
DUTIES AND RESPONSIBILITIES: Conduct all business in accordance with MRD policies and procedures. Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other Federal and State laws.
MARKETING/LEASING
• Maintains a professional, yet friendly, atmosphere in the leasing offices and other areas where prospective residents and current residents meet.
• Inspects models and “market ready” vacancies daily to insure cleanliness.
• Answers incoming phone calls and handles each call accordingly, whether it is a client call, resident with a concern, service request, etc. Transfer calls to assistant manager or property manager when appropriate.
• Greets prospective residents, qualifies, determines needs and preferences, professionally presents community and specific apartments while communicating features and benefits.
• Update online advertising to reflect current market pricing on a weekly basis.
• Maintains awareness of local market conditions and trends. Contributes ideas to the property manager for marketing community and for improving resident satisfaction.
• Occasionally will be asked to perform external market outreach at nearby businesses, organizations, etc.
• Actively help all renewals throughout the month.
ADMINISTRATIVE
• Correctly completes all lease applications, assists with application verification and notifies prospective residents of results. Prepares miscellaneous resident communication as needed.
• Completes all lease paperwork.
• Completes Guest Card information form on all clients, sends thank-you notes and performs follow-ups.
• Physically inspects community when on grounds, picks up litter and reports any service needs to maintenance staff. Inspects move-outs and vacancies.
• Inventories office supplies on periodic basis. Reports office supply needs to Property Manager.
• Organizes and files appropriate reports, leases and paperwork.
• Assists property manager and assistant manager in preparation of weekly reports, resident communications, move-out inventory, market surveys, etc.
GENERAL
• Performs any additional duties assigned by assistant manager, property manager or Zone or Regional Operations Manager.
• Work at other MRD locations as requested. Attend off site training and/or meetings as requested by a supervisor.

QUALIFICATIONS: Position requires excellent leasing and closing skills, and the person must have basic computer skills and be organized. A minimum of six months of related sales experience and/or training is preferred

• Computer Skills: Word Processing/On-Site Rental System (Must be proficient with a calculator, Excel)
• Work Hours: Employees will be required to work a flexible workweek including weekends.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand, walk, sit, and use hands to handle objects. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include; close vision, distance vision, and the ability to adjust focus.

EMPLOYEE ACKNOWLEDGEMENT:
The purpose of this job description is to communicate the responsibilities and duties associated with the position of Leasing Consultant. While the following information should be considered a comprehensive description of this position, it should also be noted that some responsibilities and duties might not be specifically addressed. Management Resources Development emphasizes a team approach and fully expects every person to perform any reasonable task or request that is consistent with fulfilling company objectives. Also, since it is Management Resources Development’s philosophy to promote from within whenever possible, we recommend an on-going effort to familiarize yourself with the duties and responsibilities of those positions directly above and around your own. Please review the employee handbook to assist in a better understanding of company policies and employee benefits. This position description does not constitute an employment contract between M.R.D. and any site employee.

I acknowledge that I have received a copy of all pages of the Leasing Consultant job description and that it is my responsibility to read and understand it. If I have any questions about this job description or my job duties at any time during my employment, I understand that I should ask my supervisor or manager. I understand that nothing in this job description changes the at-will nature of my employment and that the company or I may terminate my employment at any time, with or without reason or notice.

Contact: 

Simonson Estates,  260-244-2816, www.simonsonestatesapts.com


Property Manager: Full time

The Property Manager is responsible to oversee the overall functions of their community, to assist the Zone Manager in ensuring the administrative and physical conditions, and to satisfy the objectives of ownership and management.

REPORTING RELATIONSHIP:
The Community Manager reports to and receives direction and guidance from the Zone Manager and indirectly from the Executive Property/Operations Manager.

QUALIFICATIONS:
1.Positive working attitude focused on company goals.
2.Ability to sell and lease apartments.
3.Possess Leadership skills by having the ability to mentor, coach, develop and communicate strategic direction.
4.Ability to work independently and as a team member.
5.Possess supervisory skills by having the ability to supervise and monitor site employees.
6.Knowledge of company policies and procedures, Fair Housing Laws, and particulars of other governing agencies that are applicable (RD, HUD, MSHDA, City & State Ordinances).
7.Knowledge of each site employees’ responsibilities.
8.General knowledge of maintenance and preventative maintenance.
9.Ability to maintain a professional demeanor in communication and appearance on and off site.
10.Be organized.
11.Ability to follow directions.
12.Ability to generate new ideas, forms, and concepts to assist in improving policies and procedures.
13.Capable of providing outstanding customer service and handling Resident concerns and matters with the ability to create win-win situations.

ESSENTIAL FUNCTIONS:
I.Law, Regulation, Policy and Procedure Compliance:
Comply with all local, state and federal regulations, particularly Fair Housing, as well as company policies and procedures.  The Community Manager is responsible to understand the Authority Matrix and apply it to the day-to-day operations of their role.

II.Employee Management:
Recruit, hire, terminate (if needed), supervise and motivate all staff personnel to achieve the operational goals of management.
A.Staffing community
1.Advertising position(s) available.
2.Review resumes and interview applicants.
3.Make employment offers to applicants (as agreed upon by Zone Manager).
4.Prepare “Employee Packet”.
5.Prepare New Employee Notification.
6.On-boarding new employee by MRD’s expectations and Employee Orientation.
B.Training/Educating Employees
1.Identify training needs and recommend training to Zone Manager.  If applicable, make recommendations for advancement or transfer.
2.Provide material and instructions pertaining to Fair Housing, Company policies and procedures, employee information, using Employee Packet and Training Manual(s).
3.Complete and/or supervise the completion of all site employees training guides.
4.Coordinate additional training with Education and Training Department.
5.Provide feedback and follow-up on shopping reports of staff.
6.Implement employee safety practices.
7.Delegate responsibilities progressively.
C. Supervising  
1.Direct employees as to the work needed to be completed.
2.Perform counseling and performance evaluation for all on-site employees.
3.Act as a coach and leader to all site employees.
D. Employee Counseling
1.Document private employee conferences (both verbal and written).
2.State infractions clearly and determine corrective actions.
3.Use of 60-90 written counseling plans.
4.Summarize to verify agreement.
5.Communicate situations with Zone Manager.
E.Termination
1.Consult with Zone Manager.
2.Provide appropriate documentation of employee conferences and/or incident reports.
3.Complete procedure paperwork and correspond with Human Resource Manager at the Corporate Office.
F.Work-Related Injuries
1.Report any work related injuries to the Zone Manager in a timely manner.
2.Use of approved Incident report, workman’s compensation report and physical injury report immediately.
3.Determine employees medical care through communicating with Zone Manager.
4.Provide any updated information to Zone Manager.

III.Administrative
A.Conduct monthly inspections to ensure property is in compliance with all administrative policies.
1.Follow up on items needing immediate attention or improvements.
2.Conduct routine property observation and review and assist staff in their administrative duties.
3.Process applications for apartments, including pre-qualifications and selection.  Review any concerns with office staff.
4.Inspect community files to assure adherence to state agency reporting requirements, waiting list and tax credit compliance policies. Report any deficiencies to the Zone Manager (or other upper management staff if applicable).
B.Process all accounts payables in a timely manner (coded invoices, petty cash, mileage sheets, phone billing, checks, etc.). Get approval from Zone Manager when needed.
C.Prepare and follow effective marketing, outreach and resident retention programs.
1.Renewals and resident retention
2.Customer Service program and focus
3.Use of resident surveys
4.Follow up on maintenance work orders
5.Involvement in local chamber, rotary, community events, etc.
D.Conduct monthly market surveys, shop competition, maintain a constant awareness of neighborhood market and economic conditions.
E.Ensure that financial reporting, required reports, record keeping and paperwork is completed correctly and in accordance with company policy and procedure.
F.Prepare and complete weekly traffic reports to determine:
1.Vacant apartment turnover is timely.
2.Applications are being processed properly.
3.Marketing, advertising and outreach plans are producing traffic.
4.Closing ratios of office staff are at appropriate levels and action taken/direction given if needed.
G.Assisting Zone Manager with budget preparation, including control of monthly expenses using the budget control sheets.  Review monthly operating statements with the Zone Manager.
H.Attend court hearings where necessary.
I.Maintain community collection efforts on a weekly basis to achieve less than 1% delinquents.  Knowledge of MRD collection procedures is necessary.
1.If applicable, daily deposits and record keeping.
2.Monitor and communicate with Accts. Receivable regarding Rent Rolls.
3.File paperwork with Court and/or Attorney.
4.Document in Resident file stage of collection efforts.
5.Call and visit all residents with outstanding rent.
6.Communicate weekly of all efforts with Zone Manager.
7.Process evictions in a timely manner.
8.Appear in court.
J.Prevent and detect any theft and manage loss control.

IV.Property Management
A.Conduct “Property Inspection-Physical” to ensure the property is in compliance with grounds and maintenance obligations.
1.Schedule improvements and repairs with Maintenance staff. (Contract work when necessary with Zone Manager approval).
2.Follow up on items needing immediate attention or improvements.
3.Conduct weekly visits to monitor curb appeal, building safety, and cleanliness.
4.Walk every vacant apartment for move-out reports (and prior to vacancy) in order to assess/coordinate efforts required to turn units within 10 days of move-out.
B.Initiate Fire Safety

1.      Check and schedule fire extinguisher maintenance.

2.      Check fire alarms in co-operation with local ordinances and fire departments.
3.      Coordinate an evacuation plan with residents.

C.Monitor outside contractors (Includes but not limited to…)
1.Laundry service
2.Painting
3.Lawn care
4.Carpet cleaners
5.Snow removal
6.Exterminators
7.Trash Removal

D.Evaluate supplier/vendor contracts to assure cost effectiveness.
E.Supervise the maintenance function, including scheduling, expenditures and oversee the completion of contractor bidding process.
F.Participate and coordinate in monthly manager and safety meetings for all site employees.  Maintain safety meeting records and conduct bi-annual safety survey. Discuss safety topic in weekly team meetings.
G.Report any property loss or liability related incident as directed by the policy and procedure of MRD.
H.Implement MRD’s preventative maintenance program
1.Provide site employees with plan and follow up on documentation.
2.Check boiler and grounds equipment maintenance logs.
I.Provide employees with equipment or special tools (other than tools necessary for employment) necessary work done.
1.Purchase items for properties according to budgets.
2.Share tools or equipment used infrequently between properties (edgers, stripers, etc).
V.     Other
A.Receive and respond to Resident concerns in an effective and amicable manner.
B.Recommend and process rental rate increases when appropriate.
C.Pro-actively respond and prepare for operational issues that may affect the financial performance of the community.
D.Perform other work-related duties as assigned or as directed by MRD Corporate.
E.Regular attendance on the job.
F.Adhere to company policy.
G.Ensure that employees wear proper fitting, clean uniforms and report to work well groomed.

VI.Requirements
Qualification Requirements:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
One to four years related experience and/or training; or Bachelors degree (B.A.) or equivalent; or equivalent combination of education and experience.
Language Skills
Ability to read, analyze and interpret common industry journals and articles, financial reports, safety rules, operating and maintenance instructions, procedure manuals, and legal documents.  Ability to respond to common inquiries or complaints from customers, regulatory agencies or members of the business community.  Ability to write effective notices and letters to residents and staff.  Ability to effectively present information to prospects, staff, business clients, vendors, and other management staff.
Mathematical Skills
Ability to work with mathematical concepts such as addition, subtraction, multiplication, and division.  Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability
Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.  Ability to understand safety rules and procedures.
Certificates, Licenses, and Registrations
Certificate or license in property management desirable.

Other Skills and Abilities
Thorough knowledge, understanding and application of basic accounting principles required; Knowledge of community sales required; Supervisory experience preferred; Thorough knowledge and understanding of federal and state Equal Housing Opportunity laws required.

Physical Demands:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk and hear.  The employee frequently is required to stand, walk, sit, and use hands to handle objects.  The employee is occasionally required to reach with hands and arms.

The employee must occasionally lift and/or move up to 10 pounds.

Specific vision abilities required by this job include; close vision, distance vision, and the ability to adjust focus

Contact: 

Simonson Estates,  260-244-2816, www.simonsonestatesapts.com

 


 

Music Encounters (Soon to be located at 9 & 30) is seeking flexible part time 1099 Music Instructors in Columbia City, IN. We teach Piano, Voice, Guitar, Ukulele, and Drums.  We may consider other instruments as well.   We teach our students in a mentoring fashion, meaning we meet them where they are in life, and help them reach their full potential. We also believe in having lots of fun. We want our students coming back each week excited to see what’s next.

I’m looking for people who are good at their instrument and are willing to learn how to transfer their knowledge to our students. We are looking for individuals who are at least 16 years old, and would be excited to part of changing the lives of the people who take lessons through the power of music!  If you are young or retired or somewhere in between and have a passion for your instrument, we need to talk!  NEVER TAUGHT?  Don’t fret, I have many years experience training people how to train and mentor others.  You’ll need to be energetic, fun, enthusiastic, and ready have a great time teaching the next group of students who are ready to learn!

Please Contact Bill Dittlinger Via Email.  Info@MusicEncounters.biz or Text 260-799-1417


Member Business Job Links
Check the following links for current job openings:

Shindigz in South Whitley

PeopleLink Staffing

Ultra Electronics

Parkview Whitley Hospital

Passages, Inc. 

Peabody Public Library

Whitley County Consolidated Schools

Whitko Community Schools

Smith-Green Community Schools

Steel Dynamics

Whitley County Government

City of Columbia City

To have your business job link posted here, contact office@whitleychamber.com or call (260) 248-8131.